We listen to the wants and needs of the families so that we can tailor the farewell accordingly.
Understanding what is wanted then allows us to identify the level of care needed for the deceased. This may be simply washing and dressing or treatment to allow for family and friends to gather.
There are many options for care and many options for funerals. from a simple farewell, an intimate gathering of the family or a full public funeral.
The staff at Gillions are amazing. They go above and beyond to help families in their time of grief, and try and make things easy as they can be some of our hardest times. Thank you guys so much.
September 2024
Our experience at Gillions was excellent from start to finish. The entire process was seamless, and the team were so easy to deal with. Lee in particular, was outstanding.
September 2024
Gillions took the worry away, made the process comforting and pleasant
September 2024
At a time when emotions are high, Lee was so calming and respectful, helping the process.
September 2024
The stress of organising a funeral was taken away by the caring and professional staff. Our family greatly appreciated the support provided.
September 2024
The team at Gillions were deeply caring, and we are so thankful for their “second to none” commitment and professionalism, helping us through a very difficult time.
Thank you from our tender hearts.
September 2024
We chose you because we had been to two other funeral homes before you and from the moment we walked in the door, it felt right.
I loved that your office was bright and warm and your staff very welcoming.
August 2024
Thank you so much for all you have done and looking after our old mum on her last journey.
August 2024
Thank you Keith and Ainslie for our composure when coming to remove both Mum and Dad from the house. That was not easy for us as a whanau.
Thank you Lee for coming and checking on Dad when he passed to allow us to have him at home before he was embalmed. You eased our minds.
And to Emma, thank you for your kindness and going above and beyond
August 2024
Thank you for all your compassion, and thank you for opening your doors on Matariki for our Dad
August 2024
Kelly, thank you from the bottom of our hearts for all your help.
She was so helpful in printing off paperwork, assisting with notices for the paper, contacting the RSA, and sitting with me to suggest ideas for Dad's service regarding his medals. She had ideas that I hadn't thought of.
August 2024
When we pulled up with mum on the day of her service, I loved that you had her picture on the big screen and her playlist of music playing.
Loved the lighting of the chapel. Everything was clean and smelt amazing with candles.
August 2024
Ainslie was the reason we decided to go with Gillions. She was warm, and kind and listened to our needs. Nothing was a problem for her.
Something that touched our hearts, she treated our Dad with such respect. When she came to our house, Dad asked a lot of questions because of his dementia more than once.
She was patient and really showed empathy. She showed such grace , care and compassion
August 2024
Thank you for providing such a comforting environment and for going above and beyond to accommodate our needs.
June 2024
You were totally amazing, yes it's your job I know, but you went over and beyond, you listened to what I wanted and didn't want.
Your level of compassion blew me away.
I totally recommend Gillions and pre-planning a funeral is the best gift you can give yourself.
I wanted to take a moment to express my heartfelt gratitude to each of you, especially Kelly for your compassionate care and support during this difficult time.
June 2024
We are deeply grateful for your services and the meaningful way, you honoured our loved ones' memory.
June 2024
The Gillions team went above and beyond for my family. Their attention to detail was perfect. I could not have asked for a more polished and fitting farewell.
June 2024
Your dedication and compassion truly shine through in everything you do
June 2024
We are deeply grateful for your services and the meaningful way, you honoured our loved ones' memory.
June 2024
I know financially it is hard for many, and it may be their wishes not to have a funeral, but it is important for the living to be able to say goodbye in one way or another.
I know Gillions are happy to discuss with families different options to help them through a difficult time and I applaud you for that.
June 2024
You may forget what a person says to you, especially in times of grief, but you will never forget how a person makes you feel.
Thank you so much Keith & Elizabeth for all your care and support.
March 2024
Working with Gillions makes a potentially challenging time much smoother.
It's like being with family, who are understanding, patient and kind.
Thanks for being so willing to meet needs and accommodate our wishes, while delivering excellent service.
March 2024
We were very happy with how our father was presented. He looked great!
February 2024
Gillions allowed us to focus our attention on Mum and each other.
It is a stressful day and somehow we all managed to smile.
February 2024
Thank you for the way you took care of all of our wishes, showing compassion, caring and professionalism.
The live stream was an exceptional advantage for so many far and wide
December 2023
How amazing you all were, and so kind.
You made such a difficult time so much more manageable
November 2023
The team at Gillions are the most thoughtful and amazing people, and made dads funeral so special
October 2023
The compassion and understanding demonstrated while we prepared for my husband's end, during his illness, made it much easier for me to know that the service is what he wanted.
October 2023
I have to say, my family and my dear mum were so impressed with the whole thing from the start to the end.
I would highly recommend Gillions
September 2023
Every aspect of the funeral service they provided was above and beyond excellent. Nothing was a problem and Lee went that extra mile.
The funeral itself was lovely, just what my mother would have wanted.
July 2023
Gillions took all the stress and difficulties associated with losing a loved one away.
Right from when my mother died, they took over the arrangements so I could start the grieving process.
July 2023
We had the gathering after the funeral at Gillions and it was just right. Everyone was made to feel welcome and cared for. The food and drink were plentiful and delicious.
I can highly recommend Gillions. Thank you for making a difficult time into a celebration of my mother's 94 years of life.
July 2023
I have used Gillions Funeral Services over many years.
From the initial phone call, until the parting at the cemetery, the staff are always available to talk to and make any adjustments requested.
July 2023
Gillions have been warm, friendly, informative and very caring.
They made it a very special time
July 2023
We felt well cared for. Paolo listened to us and ensured our wishes were met.
He did an amazing job with the preparation of Mum and we all thought she looked beautiful, peaceful and natural.
Our sincere thanks to Paolo, his professionalism was outstanding
June 2023
A brilliant team of people, who go beyond their role to make you at ease and fulfil your wishes
June 2023
Gillions have been there for my family for generations.
As usual, they performed their role in a compassionate and totally professional manner.
June 2023
We would recommend Gillions to take care of your loved one in their final journey.
Excellent Service
June 2023
Gillions were marvellous. Excellent service and very caring people
June 2023
It was a very traumatic time for me and other family members, but we felt as though I was respected and treated as an individual.
A large number came to the service, and the Gillions team coped amazingly.
April 2023
We are really happy that we went to Gillions.
We felt well taken care of and felt that Gillions understood the type of service we were trying to create and honour our beloved father.
April 2023
The staff at Gillions were so helpful and caring.
They made this sad occasion much easier to bear
April 2023
Thank you to Gillions for the amazing care given to us, as a huge whānau, and looking after our wants and needs for bringing our boy home.
March 2023
I have used Gillions for over 20 years for many funerals of loved ones. Over the years, the level of compassionate care has remained constant.
The funeral director becomes part of our lives for some days as we plan and move through what are often and sometimes traumatic. circumstances.
I am deeply grateful for all they do for us.
March 2023
Lee helped us though every aspect of the funeral process with a caring hand and just the right amount of humour.
February 2023
In our time of great sadness, the team at Gillions were respectful, generous of heart and exceptional in their work with our loved one.
It made the experiencing much less daunting and stressful.
March 2023
Great service and allowed us to have exactly what we wanted.
February 2023
Lee went out of her way to grant requests we made.
She is so thoughtful and kind.
February 2023
Gillions were an amazing help at my worst time. They have a very soothing calm way about them. I felt comforted and in safe hands.
February 2023
Beautiful service organised by real people with heart.
February 2023
Dad's funeral was very organised, wasn't rushed and very personal to him.
February 2023
We found the staff at Gillions patient, informative, warm and understanding.
There were no costs we didn't know about, so no nasty surprises.
They always kept the family informed
February 2023
Excellent service and considerate at all times during a stressful time for our whānau.
We’d recommend Gillions Funeral Services for anyone who wants a variety of choices to farewell their loved ones.
July 2022
Gillions are a very family oriented funeral home.
July 2022
Outstanding service. Before, during and after tangi.
July 2022
Gillions is the best for service, professionalism, efficiency, advice and their caring nature.”
July 2022
"Prompt service, very polite, kind & reassuring. We couldn’t have had a more suitable person to help than Paolo. Thank you”
Prompt service, very polite, kind & reassuring. We couldn’t have had a more suitable person to help than Paolo.
Thank you
“We couldn’t have asked for anything better. Thank you very much for your help and support during this difficult time”.
We couldn’t have asked for anything better. Thank you very much for your help and support during this difficult time
"Kia ora! This is a belated THANK YOU for your live streaming service. This enabled me to "attend" the funeral of my sister, even though I was in Scotland. I was very impressed by the quality of the filming and editing. I had imagined one fixed camera, but no - there were different angles, with natural changes of view. I especially appreciated the lobby view ahead of the service; seeing everyone arrive and greet each other was very moving.
Thank you once again for providing this wonderful link to my family at a sad and difficult time. "
Kia ora! This is a belated THANK YOU for your live streaming service.
This enabled me to "attend" the funeral of my sister, even though I was in Scotland.
I was very impressed by the quality of the filming and editing. I had imagined one fixed camera, but no - there were different angles, with natural changes of view.
I especially appreciated the lobby view ahead of the service; seeing everyone arrive and greet each other was very moving.
Thank you once again for providing this wonderful link to my family at a sad and difficult time.
“Gillions have been wonderful to deal with. Very professional and forthcoming. Made sure all our needs are met and were happy to let us arrange and provide our own input (own casket, decorations etc.)”.
Gillions have been wonderful to deal with.
Very professional and forthcoming. Made sure all our needs were met and were happy to let us arrange and provide our own input (own casket, decorations etc.).
Gillions - a family & local business caring with pride & dignity for family.
Our funeral director was so supportive and professional in every way. Considering all arrangements & documents were processed without visiting Gillions the support was superb and deserves a compliment.
The upfront costs were exactly as advertised.
Gillions - a family & local business caring with pride & dignity for family.
Our funeral director was so supportive and professional in every way. Considering all arrangements & documents were processed without visiting Gillions, the support was superb and deserves a compliment.
The upfront costs were exactly as advertised.
"Everything was done professionally with care. Lots of flexibility to allow us to do what we wanted and no pressure to conform to a process"
Everything was done professionally with care. Lots of flexibility to allow us to do what we wanted and no pressure to conform to a process
"A very ready acceptance by Gillions staff that a small no-fuss funeral was what was required, there was no pressure for more expensive alternatives"
A very ready acceptance by Gillions staff that a small no-fuss funeral was what was required, there was no pressure for more expensive alternatives
From making us a cup of tea when we arrived to view our loved one, talking through the process with us and answering all our questions, to the highly skilled presentation of his body, which looked so lovely.
Felt like we were the only customers they had, we were not rushed, they did everything we asked for, and they genuinely had time for us.
Have experienced a couple of other funeral homes, this is by far the nicest.
I also was particularly impressed with Lee, who obviously is passionate about her work, which she carries out with great care and love.
Could not have asked for a better preparation for our loved one.
Gillions was perfect for us.
My partner passed away during level 3 lockdown so we had a memorial 3 months later.
I am so grateful for the support that the staff at Gillions provided me. I became increasingly anxious and felt pressured by the thought of the memorial coming up. The staff were so supportive and reassuring and I was able to hand everything over to them. I felt very supported.
From the very first time I rang and talked to the staff, I felt warmth and support. I felt listened to and respected.
I loved the homely heart-centred venue. It was so inviting and cosy and knew that it would be perfect for my partner and our family and friends.
Many of our friends were warmly welcomed to contribute food, books, stories and music. There were no barriers to making our celebration our own.
Only warmth and support. It was all 'yes'.
Thank you to all the staff at Gillions.
Thank you for a enabling such a beautiful celebration of our loved one.
I would give more stars if that were possible!
All 10 of my siblings were more than pleased with the way Gillions treated the family, the way the service was conducted and the way the family's wishes were delivered.
I personally would highly recommend Lee Buckingham for her understanding, compassion and patience in dealing with such a large family.
We were also all very impressed with the quality of the preparation of our Mother for viewing that was carried out.
Excellent.
Your stunning level of compassion, faultless organisation and unfailing service ethic is remarkable.
We could not have been in better hands at such a traumatic time. We felt as if they were an extension of our family.
I appreciate the service carried out on my brother's behalf which unfortunately unable to attend due to border restrictions.
It was handled by yourselves with dignity and respect with a bit of humour thrown in which I know he would have wished.
I’d like to thank you and congratulate you very much, as well as the Celebrant for the quality of the service provided yesterday. Everything was so well organized and done.
The streaming was of an astonishing quality and I keep receiving thanks for many people who have attended it remotely.
"Without a pre-arranged funeral plan and as my dear husband died so quickly after his cancer diagnosis, it was wonderful to have the reliable and guiding clarity of support from Gillions staff.
Beyond their gentle professionalism, I found the warmth and genuine care they showed my family at this sad time of the preparation, during and after the funeral service most memorable. Any question we had as a family was answered promptly and supportive other ideas were proposed which we had not considered.
They covered all aspects of remembrance of my beloved partner Geoff including keepsakes such as finger imprints, live streaming of the funeral service to a high standard , printing of funeral booklets, newspaper announcements and more.
It is more than just 'a business' to all the staff and I will never forget their humane sincere kindness and continued willingness to help, including keeping cremated ashes until we select 'just the right' urn/container. I cannot recommend them enough to others and will do so from now on"
Without a pre-arranged funeral plan and as my dear husband died so quickly after his cancer diagnosis, it was wonderful to have the reliable and guiding clarity of support from Gillions staff.
Beyond their gentle professionalism, I found the warmth and genuine care they showed my family at this sad time of the preparation, during and after the funeral service most memorable. Any question we had as a family was answered promptly and supportive other ideas were proposed that we had not considered.
They covered all aspects of remembrance of my beloved partner Geoff including keepsakes such as finger imprints, live streaming of the funeral service to a high standard, printing of funeral booklets, newspaper announcements and more.
It is more than just 'a business' to all the staff and I will never forget their humane sincere kindness and continued willingness to help, including keeping cremated ashes until we select 'just the right' urn/container. I cannot recommend them enough to others and will do so from now on.
We have been talking with families, clergy and celebrants about ways to create a funeral that brings everybody together to say farewell. The internet is providing a way to include all the family and friends.
We can work with you to collect content from your family, including photos, video and music.
Details on how to put the material together yourself are on the
On-Line content page.
Talk to us and we can explore these new options together.